Terms & Conditions

HG

Terms & Conditions

Welcome to Hotels Groups. By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before making a booking or using our platform.

1. Acceptance of Terms

By using hotelsgroups.in, you agree to be bound by these Terms & Conditions, along with our Privacy Policy and Cancellation & Refund Policy. If you do not agree with any part of these terms, you should discontinue use of our website.

2. Booking & Reservations

  • Availability: All hotel bookings and reservations are subject to room availability at the time of confirmation.
  • Correct Information: You are responsible for providing accurate guest, travel, and contact details during the booking process.
  • Payment: A full payment or advance payment may be required to confirm certain bookings, depending on hotel policy.
  • Confirmation: A booking is considered confirmed only after you receive an official confirmation from our side.

3. Pricing & Taxes

  • Rates: Hotel prices displayed on our website are subject to change without prior notice until the booking is confirmed.
  • Taxes & Charges: Applicable taxes, service charges, or hotel-specific fees may be added at the time of booking or check-in, depending on supplier policy.

4. Cancellation & Refunds

Cancellation and refund handling will be governed by our separate Cancellation & Refund Policy. Please review that page carefully before making a reservation.

5. Guest Responsibilities

  • Conduct: Guests must behave responsibly and follow all hotel rules, safety instructions, and local laws.
  • Damages: Any damage caused by a guest to hotel property may result in additional charges, which will be the responsibility of the guest.

6. Check-In & Check-Out

  • Standard Check-In: 2:00 PM
  • Standard Check-Out: 11:00 AM
  • Early / Late Requests: Early check-in or late check-out is subject to availability and may involve additional charges.

7. Liability

  • Limitation of Liability: Hotels Groups shall not be held responsible for loss, injury, theft, delay, or damage unless directly caused by proven negligence on our part.
  • Force Majeure: We are not liable for disruptions caused by events beyond our control, including but not limited to natural disasters, transport issues, government restrictions, strikes, or pandemics.

8. Privacy

Your personal information is handled according to our Privacy Policy. By using our services, you consent to the collection and use of your information as described there.

9. Modifications to Terms

We reserve the right to change, update, or revise these Terms & Conditions at any time. Updated terms will be effective immediately after publication on this page.

10. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India. Any dispute arising from the use of our website or services shall be subject to the appropriate jurisdiction as per law.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: booking@hotelsgroups.in

Website: hotelsgroups.in

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