Privacy Policy

HG

Privacy Policy

Welcome to Hotels Groups. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and payment information.
  • Booking Information: Hotel name, check-in/check-out dates, number of guests, and any special request details.
  • Technical Information: IP address, browser type, operating system, device type, and website usage data.
  • Cookies: We may use cookies and similar technologies to improve your browsing experience.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and manage hotel bookings.
  • To contact you regarding bookings, offers, and support queries.
  • To improve our website, services, and customer experience.
  • To provide customer care and respond to your requests.
  • To comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share limited information with trusted service providers, booking partners, payment processors, or authorities when required by law.

4. Data Protection

We implement appropriate administrative, technical, and security measures to protect your personal data from unauthorized access, misuse, alteration, or disclosure.

5. Your Rights

You may have the right to:

  • Request access to your personal information.
  • Ask for correction of inaccurate information.
  • Request deletion of your data, where legally applicable.
  • Withdraw consent for marketing communication at any time.

6. Cookies Policy

Cookies help us improve functionality, analyze usage, and enhance your experience. You may disable cookies in your browser settings, though some website features may not work properly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

Room Booking