Welcome to HotelsGroups (“Website”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services at hotelsgroups.in.
1. Information We Collect
We may collect the following types of information:
- Personal Information: name, email address, phone number, billing address, and payment details.
- Booking Details: hotel names, check-in/check-out dates, number of guests, and special requests.
- Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
- Cookies: We use cookies to enhance your experience — for example, to remember preferences and show personalized content.
2. How We Use Your Information
We use your information to:
- Process and manage your bookings.
- Communicate with you regarding your reservations.
- Provide customer support and respond to inquiries.
- Improve our services and website experience.
- Send promotional offers and updates if you opt in.
- Comply with legal obligations and enforce our terms.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: third-party companies that help us operate our website and services (for example, payment processors, email providers, and customer support platforms).
- Legal Requirements: when required by law or to protect our rights and safety.
4. Security
We take reasonable and appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission or storage is 100% secure — if you suspect any issue, contact us immediately.
5. Your Rights
You have the right to:
- Access and request a copy of your personal data.
- Correct inaccurate or incomplete information.
- Request the deletion of your personal data (subject to legal exceptions).
- Object to the processing of your personal data.
- Withdraw consent for marketing communications at any time.
6. Cookies
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website and some features may not work as intended.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites — please review their privacy policies before providing personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and the “Last updated” date at the top will be revised.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: booking@hotelsgroups.in
Website: hotelsgroups.in